IBM United States Withdrawal Announcement 902-275 December 10, 2002 Services Withdrawal and Declaration of Plan to Discontinue Lease, Rental, and Maintenance Services for Selected Machines Overview Selected Services Withdrawn Effective immediately, the following IBM services are being withdrawn from marketing. No new contracts will be accepted. Effective March 31, 2003, IBM will no longer support these services. Announcement Date of Description Letter Announcement IBM Maintenance Services 601-059 December 11, 2001 for Wincor Nixdorf ATM Applications IBM ServicePac(R) for Maintenance 699-025 June 8, 1999 Services for Midrange Products IBM High Availability Services -- 601-030 September 4, 2001 Web-delivered support services End of Service ESelected Automated Teller Machine (ATM) Models Periodically, IBM provides notice to customers of plans to terminate lease, rental, and maintenance services for machines under an IBM Agreement. At this time, we are providing notice that selected ATM machine models will be discontinued from lease, rental, and maintenance services, effective March 31, 2003. Refer to the End of Service ESelected ATM Models section of this announcement for a complete list of the ATM machine models. Effective Dates Services Withdrawn from Marketing * December 10, 2002 Services Withdrawn from Support * March 31, 2003 Selected ATM Models End of Service * March 31, 2002 For ordering, contact: Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL (Reference: YE001). Description End of Service ESelected ATM Models IBM will withdraw from its lease, rental, and maintenance agreements the following IBM ATM models: Machine Type Model 6810 1AV 6810 1BV 6810 1CV 6810 1DV 6810 1EV 6810 1FV 6810 1FW 6810 21V 6810 21W 6810 2AV 6810 2AW 6810 2BV 6810 2BW 6810 2CV 6810 2CW 6810 2DV 6810 2DW 6810 2EV 6810 2FV 6810 2FW 6810 2EW 6810 M01 6810 22V 6811 14W 6811 24W 6811 2FV 6811 2FT 6811 2FW 6811 4FW 6811 46W 6811 4FT 6811 4FV 6811 4FW 6811 6FR 6811 21V 6811 21W 6811 2AV 6811 2BV 6811 2CV 6811 2DV 6811 2EV 6811 41V 6811 41W 6811 4MT 6812 23W 6812 2AV 6812 2BV 6812 2CV 6812 2DV 6812 2EV 6812 2FP 6812 2FQ 6812 2FR 6812 2FS 6812 2FT 6812 2FU 6812 2FV 6812 2FW 6812 2FX 6812 4FP 6812 4FQ Machine Type Model 6812 4FR 6812 4FS 6812 4FT 6812 4FU 6812 4FV 6812 4FW 6812 4FX 6812 6FP 6812 6FQ 6812 6FS 6812 6FT 6812 6FU 6812 6FV 6812 6FW 6812 6FX 6812 8FQ 6812 8FP 6812 8FR 6812 8FS 6812 8FT 6812 8FU 6812 8FV 6812 8FW 6812 8FX 6812 43T 6812 4AV 6812 4BV 6812 4CV 6812 4DV 6812 4EV 6812 63W 6812 6AV 6812 6BV 6812 6CV 6812 6DV 6812 6EV 6812 84Q 6812 84T 6812 8AV 6812 8BV 6812 8CV 6812 8DV 6812 8EV 6812 A00 6813 24W 6813 2AV 6813 2BV 6813 2CV 6813 2DV 6813 2EV 6813 2FQ 6813 2FR 6813 2FS 6813 2FT 6813 2FU 6813 2FV 6813 2FW 6813 2FX 6813 44V 6813 44W 6813 45S 6813 45T 6813 48T 6813 4FP 6813 4FQ 6813 4FR 6813 4FT 6813 4FU 6813 4FV 6813 4FW Machine Type Model 6813 4FX 6813 4AV 6813 4BV 6813 4CV 6813 4DV 6813 4EV 6813 64W 6813 6FQ 6813 6FR 6813 6FS 6813 6FT 6813 6FU 6813 6FV 6813 6FX 6813 6AV 6813 6BV 6813 6CV 6813 6DV 6813 6EV 6813 6FW 6813 6GW 6813 84W 6813 84V 6813 8AW 6813 8BV 6813 8CV 6813 8DV 6813 8EV 6813 8FP 6813 8FQ 6813 8FR 6813 8FS 6813 8FT 6813 8FU 6813 8FV 6813 8FW 6813 8FX 6814 23W 6814 43S 6814 44T 6814 48U 6816 2FV 6816 4FV 6817 22V 6817 42S 6817 42W 6817 44T 6817 6AV 6817 6BV 6817 6BQ 6817 6CV 6817 6DV 6817 6EV 6817 6FP 6817 6FQ 6817 6FR 6817 6FT 6817 6FS 6817 6FV 6817 6FW 6817 6FX 6817 84T 6817 8AV 6817 8BV 6817 8CV 6817 8DV 6817 8EV 6817 8F2 6817 8FP 6817 8FQ Machine Type Model 6817 8FR 6817 8FS 6817 8FT 6817 8FU 6817 8FV 6817 8FW 6817 8FX Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at: http://www.ibm.com/financing Order Now To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) Internet: ibm_direct@vnet.ibm.com Mail: The Americas Call Centers Dept. YE001 P.O. Box 2690 Atlanta, GA 30301-2690 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks ServicePac is a registered trademark of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others.